Honestly the product wasn’t the issue… Honestly the product wasn’t the issue it’s the fact that it comes with 0 instructions as well as my hookah was missing two pieces . I’ve yet to hear back from the company and overall it was a gift for my sister who loves hookah so it was a bit upsetting to give her a gift and she couldn’t even get it set up correctly .,,

great shopping experience great shopping experience. found everything i was looking for. smooth checkout. good prices on most items. some items i ended up purchasing elsewhere due to cost difference. i feel like some items need price review done.

They seem to be reliable and… They seem to be reliable and trustworthy. I got exactly what I ordered within a reasonable time .

Website is trustworthy and… Website is trustworthy and professional. Ordering was simple and safe. Delivery was on time and priced fairly. No hidden additional fees and my discount code was honored. Excellent first order experience from The Hookah Lab.

They delivered exactly what I ordered and very quickly I ordered a conceptic design hookah because we wanted a new high end hookah and this was in several top lists for 2023. Not only was this one of the few places that had them online but also had a discount on a few of the colors. I looked up the website to see if they were legit and decided to go with them. I’m very happy I did. I expected a long shipping time but instead it came early perfectly packaged and ready to go. I’m very happy and plan on doing continued business here. You can’t beat when a company actually ships your order within the day when you purchase something from them.