Hi bought my vaporizer from another… Hi bought my vaporizer from another site and it arrived dead upon arrival. I figured it would be a huge hassle getting it replaced under warranty. I contacted Boundless and within an hour I had a tracking number for ny replacement which was delivered the following day. Impeccable customer service in an industry where it is normally non existent. Thank you Boundless.

Customer Service ABSOLUTELY Helpful Customer Service is extremely helpful with all issues. Devices can malfunction quite quickly. Can be one of multiple ways. Yet there is a Warranty. Otherwise, Great Device (Terp Pen's) for what they're needed for.

Excellent customer response time/… Excellent customer response time/ solutions and care. Each interaction didn’t feel scripted and got some great tips on caring for my machine. Would definitely recommend and was highly impressed! Thank you Destiny S and Carolina R

Stellar customer service that is lightning fast! When my terp pen broke, I contacted Boundless Tech about a replacement through the warranty. Carolina Rodriguez helped me, providing stellar customer service and proving to me that Boundless is a company that keeps their word. In about two hours, I was told a replacement was already being shipped out. And I got emails confirming the shipping information. The service was so fast and easy, I couldn’t believe it. I would highly recommend Boundless Tech to anyone because of their exceptional service.

Outstanding Customer Service Had an issue with my device and contacted the company and less than 12 hours later they contacted me and began the process of fulfilling my warranty. World-class service. No BS, no runaround, just incredible service. True pros with quality products and service to match. A+++. Highly recommended.