THE BEST CUSTOMER SERVICE! Totally Wicked has some of THE BEST customer service I've ever had the joy of experiencing. I love dealing with TW and look forward to continuing to order from them in the future. Thank you!

Hands down, THE BEST experience! Often times, it's not the product, but the people providing that product who earn our business. One person did that for me. My mod came defective. The fire button was "off". It looked like the manufacturers quality control department totally missed it. I called TWEL and (I think her name was) Tiffany, had me send some pictures to show what the issue was. She reviewed them and had another one sent out right away at no charge to me. Her pleasant tone and overall attitude toward the situation made me a full blown advocate for their business.

Fair prices and fast shipping ...always… Fair prices and fast shipping ...always a discount code available ...and a generous point system you can use against future purchases....best of all, shipped and sold in USA

Been a customer since 2013 Been a customer since 2013. December 26, 2013 to be exact. Who doesn’t remember the day they quit smoking?!? Always great customer service and fast shipping. Love the rewards program, too. I’ve never even looked for another company.

Miss you much Five stars?? it’s not enough for these people. I know they have closed their doors but I still wanted to comment. Outstanding high-grade quality products and unmatched customer service. On average, I placed an order here every 2 to 3 weeks for five years. Not once was there a problem with my order. Never a mistake with the wrong items sent and on the rare chance that I received a defective item, a new one was sent immediately...with an apology. No questions asked, no hassle – nothing (Element Vape...are you listening??). If you ever attempt another business venture I would be happy to support you. I miss your company very much. Thank you for all of the years of delivering quality products and dedicated service.