Best Customer Service I've Had in a Long Time I ordered four 18650 batteries for my vape. Unfortunately, one of them arrived with slight damage, so I wrote an e-mail to them at around 4:00 PM EST and included pictures of the damaged battery. I expected to hear back within a day or two. Surprisingly, customer service got back to me in *under five minutes* (!) with a pre-paid label to return the battery. As soon as I confirmed its return, a new battery was sent out to me and in my hands a couple of days later. Cameron's customer service was fast, responsive, and highly professional. I'll definitely continue to shop at Vapor Authority for my vaping needs.

Quality Business Practices And Customer Service I've ordered from Vapor Authority a few times now and I'm very pleased with them on all fronts. I typically order things at night and without fail they ship them out early the very next business day. I've never had to contact their support for anything wrong or broken, but I've still interacted and had positive experiences with them via e-mail. They're my go-to for vape juice and accessories hands down.

Vapor Authority is your 'Go To' for all your vaping needs. Vaping requires an education; to get started, to maintain your products, to see what's new, etc. Vapor Authority has always taken the time to respond to email inquiries or phone calls to give me the best possible vaping experience for whatever options we discussed. They are the premier company for all of my vaping needs and have solved many crisis situations over the years, no matter how big or small the task. Thank You VA!

Vapor Authority is by far the BEST… Vapor Authority is by far the BEST online vape store to buy from. I have dealt with other vape stores and unfortunately have received bottles that expired over a year ago which is a HUGE waste of money but not with Vapor Authority, everything they send me is up to date, packaged extremely well and I couldn't ask for faster shipping. Thank you for outstanding service!!

My new vape store! I don't write reviews ofter but when a company comes through you gotta give them credit. They actually reached out to me to let me know about some big problems with Fedex. Im pretty busy so I didn't even notice but my package was about a week late. I just thought it was super professional that they contacted me and so now since my order arrived and everything is perfect I'm happy. Great prices too!