OUTSTANDING CUSTOMER SERVICE! Purchased 2 Eleaf iStick Power 2 w/GX tank kits at the end of December. After being in service for 40 days, one of the Mods fire button was intermittently sticking in the fire position! Contacted Vapor Authority via email and received reply the next day! RMA was issued, dropped return in the mail and replacement is on its way! Top notch customer service! Vapor Authority always has great prices, fast delivery and customer service that is second to none!!! Happy customer since 2016.

Vapor Authority I have been using Vapor Authority for a while now and never had a problem with my orders. But my last purchase had a different flavour to what i usually receive. So i decided to email Vapor Authority as to find out if there was an explanation. I very quickly received a reply from Adam from customer relations. 2 very quick emails later the issue i had was resolved. What can i say? Excellent customer service from a top company. I will not go anywhere else for all my vaping needs. 5 stars thank you guys.

Best Customer Service I've Had in a Long Time I ordered four 18650 batteries for my vape. Unfortunately, one of them arrived with slight damage, so I wrote an e-mail to them at around 4:00 PM EST and included pictures of the damaged battery. I expected to hear back within a day or two. Surprisingly, customer service got back to me in *under five minutes* (!) with a pre-paid label to return the battery. As soon as I confirmed its return, a new battery was sent out to me and in my hands a couple of days later. Cameron's customer service was fast, responsive, and highly professional. I'll definitely continue to shop at Vapor Authority for my vaping needs.

#1 Vape Store on the Web If you're like me, you shop online and sadly what we order is not what shows up on our doorstep ... 3 weeks later! Furthermore, I'm uncomfortable with transactions other than PayPal. Vapor Authority far exceeded my expectations. My order arrived within 4 days; it was well-packaged and contained exactly what I had ordered. I am so happy to have found this company!!

Super friendly and fast shipping! Bought an extra vape pod kit in case something happens to the only one I’ve got. Also, I ordered another pod juice with it since I’m running out. They gave me an extra pod juice I didn’t order as a gift, so I really appreciate that! Thanks so much! Would buy from again