First order with the company was good First order with the company was good, however this second time around has been really bad. I put in an order Friday (8/28). On Monday (8/31) I contacted customer services to see the status and they notified me it was already sent to the fulfillment center to be shipped. Now it's the end of the day on Tuesday (9/1) and nothing has happened since. I live on the East coast and Samurai Blaze operates very close to me. Now on Monday, I ordered some ejuice from a company all the way out in California and they have already shipped it out to me today! Not sure what the problem is with this companies shipping logistics. All other companies I've tried, and i've tried ALOT, have shipped the product out within 1-2 days of ordering. I'm coming up on five days since ordering and nothing has happened! (Edit) Gave them back the other 3 stars due to the prompt reply from customer service. I'm glad they actively read trustpilot reviews and work with the customers to fix the issue!

Making the HIGH road easier for all I continue to receive amazing service and awesome products from this site. Bryce is nothing if not helpful and friendly. They've got a nice wide selection of products. My second favorite thing to the customer care has got to be the price. I do a lot of comparison shopping before I make purchases. I have to say more than 90% of the time I end up right here at the good old Samurai Blaze shop! Hope this review finds you well. Thanks DrF

dynavap Haven’t received order yet, but did reach out to them to inquire in delay (nothing moved on my order for 8-9 days). I emailed them and they did answer the following day and was able to put it through. Interesting, my order was for dynavap accessories, the representative who emailed back stated that the site funnels dynavap orders over to dynavap directly. See what happens. Updated review from 2 to 4. Dynavap threw in a BB3 for the delay. Pretty cool. (FYI to shipping, BB3 barely arrived in packaging because the the little doob tubes you're using are opening up. The little one for the cap was ok, but the bb3 tube was undone and the glass was halfway out.)

Website inventory is off.. Website inventory is off... just another shoppify drop shipper who will spam your email. look elsewhere. Also didnt ever get my 10% off my first purchase.

Great place no real complaints Just received the product shipping is a lil slow to get out but otherwise it's a great place to shop especially if u have a legitimate excuse to complain they make it right some how... I will just them again