the service was great,But the smok… the service was great,But the smok thiner pod that came with that unit started putting ejuice in my mouth,somethings wrong with it leaking into the mouth piece

Great shop needs more replacements This shop is awesome. However, when I order a system, I wish there were coil/ pods replacements. I can’t find replacements anywhere. Buying more systems is ridiculous. Please get SnowWolf pods/ coils replacement faster…

Huge improvement with customer service!! Oct 4th 2022 Reached out to customer support and received a response that wasn't canned in just a few hours! Every day there's been communication about replacing items from my order that they're currently out of and they even swap items that they recommended because I didn't have time to look on the website got a confirmation that a package is on its way. I'm glad they've made changes and fixed the issues they had a year ago. Also nice that they didn't just say screw all the customers that were wronged Breazy replies with this 3.5 months after I posted my original review "Reply from Breazy Aug 12, 2022 Hello Matthew, We want to start off by apologizing for the order delays and complete lack of communication you received regarding your order. We are under entirely new Management, and are working to get back to the Breazy experience you expect. Team Breazy" A canned response to keep their reply to neg review % up. What a joke. I haven't received any type of communication under this "New Management"

If you don't know, you're missing out Breazy has pulled through for me consistently with great products at great prices, not to mention FANTASTIC coupon-code related specials...if you don't know, you're missing out!

Never fulfilling order I ordered something over the thanksgiving weekend, expecting there would be some delay in receiving the order, but they have been sitting on my orders for a whole week. When I emailed their customer support team, (because they weren't answering their phone support and hangs up on you without an option for you to wait on the line) they just told me that it was being delayed because they are busy. So I asked to cancel my order and they say that once the order is placed, you can't cancel the order. So I asked them that if the order even isn't processed, why can't they just cancel it, to which they replied it's their policy and that it will get to me soon and not to worry, and added that they won't be responding to my email anymore. Wow, how professional. He did agree that the shipping I chose was 3-5 business days shipping, but I guess that's after they finally figure out how to ship the order which they haven't been able to for 5 business days already. I am intrigued by how it takes longer to leave the warehouse than to travel across the country.