Great Customer Service I didn’t realize how long it takes to get from the sender to the lab and worried that there was something wrong on the USPS end. I emailed customer service and in less than 15 minutes I received a response from Chloe, explaining the process. I appreciated the prompt help and explanation. I was very happy with the report I received. There were many food sensitivities that came back and some were the main ingredients in my dog’s food and treats.

Not what I expected Out of all the things tested, my dog only Had sensitivities to the foods that were in his dog food of two years and yet, every time I feed him chicken he literally tries to chew his feet off. The test didn't catch anything about chicken. I don't think the test was very accurate and I'm back to square one with trying to find out why he chews his paws and has red teary eyes all the time. I changed his food, his water and don't even let him go potty in the grass now and nothing has worked. I think it was mostly a waste of $40.

My new pup has sensitivities to several… My new pup has sensitivities to several of the additives in most dog foods. I found 1 food that has fewer that anything out there. Within 2 meals his stool as almost normal. Very exciting

Shady It felt deceptive, first because the (U.S.) website really makes it sound like you will have your result days after you mail it and it is intentional that nowhere on the website does it indicate the additional 3 weeks of time it will take for your results to make it from Houston to the UK. It is intentional that there is no mention of the UK. It felt very odd calling and hearing a recording of a person with an English accent and then have the call answered by the same person. It felt like a small business with little credibility. I almost felt like the accent was fake, too, sorry. So after talking to someone and finding out about the shady lack of mention about an additional 3 weeks, I started reading reviews and regretted buying these tests. The test results surprisingly came days after talking to the person and now I don’t even know if I can trust them. I wasted $90 on two tests and $10 on tracked mail as recommended by the company.

I learned about allergies and was very… I learned about allergies and was very impressed with your report. I was surprised to find out that different allergies needed to be detected using both hair samples and a blood sample. In reading your report I started to eliminate her foods that I thought could be affecting her. So hopefully I can isolate her foods which are causing her symptoms. Thank you again.