Great prices and customer service The two reasons why this company is great is because of the extremely low cost products and low minimum orders. Months ago their customer service was not the best but recently they have fixed their response time and continue to strive for better customer service. Any questions are answered quickly by an actual person with real answers. Great company. Would highly recommend!

ZERO STARS I don't normally go out of my way to even write reviews or complain, but this website is THAT SHADY. If I could rate zero stars, I would - for ZERO customer service. Tried to place several hefty orders with this company, and had issues every single time. My first order was never even processed. The other orders took two weeks just to process, and another two weeks to ship. I tried to get in contact with Vape in the Box via phone & "customer support" email, SEVERAL TIMES, and never got a single response. I will never give Vape in the Box my business again. Do not recommend at all!

This is my third or fourth order This is my third or fourth order. The products are fine; but, the customer service is not. I was sent wrong invoice information for my order over a week ago; after paying for four days shipping costs. Order number given for my unfilled order was delivered to an address on the other side of the nation. To date, no follow up or clarification for resolving these issues has been made. Unhappy with lack of follow through and level of communication regarding the matter.

Great Prices and Great Service Company is awesome, only complaint is sometimes takes awhile to get order shipped out besides that amazing!

Excellent service Excellent service. They go way above and beyond. Very nice people. Highly recommended