Yikes. Been using Njoy for years, but finally making the switch after a countless amount of disgusting burnt pods that taste like laundry detergent straight out of the pack. How can a company receive so many complaints about the same thing and do nothing about it? It seems like they’re trying to put themselves out of business.

Orange pods straight out the package Have been an njoy user for over a year now.. quit cigarettes and made the switch to menthol pods. Everything was great until around a month or 2 ago when I started getting orange looking pods right out of the package. I've went to multiple different gas stations and can only get maybe one pack out of 6 that is actually good.. just wondering if anyone else is having this problem I like njoy and I like vaping but I can't stand the taste of a burnt pod😵

I've beeen vaping on NJOY for quite a… I've beeen vaping on NJOY for quite a while now (2 years) simply due to convenience over the alternatives such as JUUL. I was happy maybe the first year they came out but now the quality of the pods is absolutely terrible. To have spent roughly ~$11 twice a week for the past 2 years on this product is absolutely shameful to the business. For the price these sell for, you can certainly afford to correct this issue of both pods being burnt straight out of the box or we'll see you with a class action.

Njoy Njoy, why can't you improve the quality of the Ace pods? Your "claim" of being concerned about bad product is totally bogus. I've contacted you numerous times and it's basically "too bad for you". LOOK at all the complaints here! Per the response from Njoy; I've emailed you, gave you my old account number, copied and pasted numerous previous orders and YOU claim you can NOT verify my age or identity. I had ordered from you on a regular basis until you claimed yo were prohibited from shipping to New York. I've been purchasing locally since then. You abandoned guaranteeing your products!!

Trustworthy and satisfying product. Started NJoy a year ago and use the Loop rechargeable. The pods last a good length of time, the Rich Tobacco is satisfying and I no longer find tobacco cigarettes enjoyable. The price is reasonable (for me a minimum of $60/mo less than tobacco cigarettes), so cannot say enough nice things about the product. Really liked that I could pick up an occasional refill pod when needed at local Walgreens, but that is no longer available. Will have to order on line only and plan ahead.