I've beeen vaping on NJOY for quite a… I've beeen vaping on NJOY for quite a while now (2 years) simply due to convenience over the alternatives such as JUUL. I was happy maybe the first year they came out but now the quality of the pods is absolutely terrible. To have spent roughly ~$11 twice a week for the past 2 years on this product is absolutely shameful to the business. For the price these sell for, you can certainly afford to correct this issue of both pods being burnt straight out of the box or we'll see you with a class action.

What went wrong this time What went wrong this time? Njoy keeps putting out an unpredictable product, works sometimes and doesn't most of the time, from the system to the pods.same flavor pod varies in color and taste.called customer service and was given the company line.time to try another vape system

Yikes. Been using Njoy for years, but finally making the switch after a countless amount of disgusting burnt pods that taste like laundry detergent straight out of the pack. How can a company receive so many complaints about the same thing and do nothing about it? It seems like they’re trying to put themselves out of business.

EVERY single pod leaks now EVERY single pod leaks now. its disgusting, smelly, messy, expensive, and unacceptable. They're all brown and taste gross/burnt immediately. I buy a new device pretty much every day thinking that may remedy it and it leaks in 3 minutes each time. loyal customer since their inception 3/4 years ago when their products were second to none in the quality control department. I don't even feel like i have a choice but to find an alternative. very upsetting that this is where we're at.

Njoy Njoy, why can't you improve the quality of the Ace pods? Your "claim" of being concerned about bad product is totally bogus. I've contacted you numerous times and it's basically "too bad for you". LOOK at all the complaints here! Per the response from Njoy; I've emailed you, gave you my old account number, copied and pasted numerous previous orders and YOU claim you can NOT verify my age or identity. I had ordered from you on a regular basis until you claimed yo were prohibited from shipping to New York. I've been purchasing locally since then. You abandoned guaranteeing your products!!