I found this website around 11pm (after… I found this website around 11pm (after their business hours)in search of help. It was quick and easy to set-up the account and answer the required questions. By 8am the next morning I received notice the prescriptions were sent to my chosen pharmacy. The service was amazing!

NO REFUND despite on time CANCELLATION!!!! I placed an order, got confirmation with message stating that it can take up to 5 hrs to fulfill. I immediately canceled the order by emailing support email from confirmation email. Who wants to wait up to 5 hrs when you are sick and need of care. Order was fulfilled later same day after 3 hours and I was charged despite cancellation was sent way before. As per their policy, no refund is issued if order is fulfilled which is not the case here and I am still calling representative over n over to claim refund with no outcome. Their system co ordination seems to be broken and support sucks. I still haven’t even received the confirmation of cancellation after 10+ days. Beware before throwing your money out to them.

Don;t expect a response from customer service I answered questions, one of which was my preferred pharmacy. I had an ear infection, and expected to get a prescription for anti-biotics. The response in my diagnostic e-mail said they could do nothing. No refund, just "go to professional for an exam". All information on the site led me to believe they could prescribe antibiotics or I wouldn't have used the site in the first place. The diagnostic e-mail also said: "If you have any questions or need further assistance, feel free to reach out to us at services at 24hrdoc.com." NO RESPONSE I went to a CVS medical clinic and got a prescription for amoxicilin that afternoon. I would NOT recommend using them for an ear infection despite the information about that problem being listed as one of the inflictions thay can address.

Good process - mediocre delivery The questionnaire process was quick and efficient; however, I was supposed to get the rinse as requested. I did receive the antibiotics, but not the rinse. I emailed 3 times over 2 days and never received a reply. That’s really poor customer service.

I’m so glad I came across this site!! I’m so glad I came across this site on google! I was in so much pain from a tooth abscess and wasn’t able to get to the dentist immediately. After reading the other reviews, I decided to take a chance and filled out the quick consultation form. I received an email that it was confirmed right away, and in 4 hours it was sent to my pharmacy. Such a relief that I was able to get the antibiotics that I needed without having to go to anywhere. Well worth the $40. Thank you!!