Good process - mediocre delivery The questionnaire process was quick and efficient; however, I was supposed to get the rinse as requested. I did receive the antibiotics, but not the rinse. I emailed 3 times over 2 days and never received a reply. That’s really poor customer service.

NO REFUND despite on time CANCELLATION!!!! I placed an order, got confirmation with message stating that it can take up to 5 hrs to fulfill. I immediately canceled the order by emailing support email from confirmation email. Who wants to wait up to 5 hrs when you are sick and need of care. Order was fulfilled later same day after 3 hours and I was charged despite cancellation was sent way before. As per their policy, no refund is issued if order is fulfilled which is not the case here and I am still calling representative over n over to claim refund with no outcome. Their system co ordination seems to be broken and support sucks. I still haven’t even received the confirmation of cancellation after 10+ days. Beware before throwing your money out to them.

Woke up to an abcessed tooth Woke up to an abcessed tooth. Was able to fill a form out online without ever having to speak to anyone (because even speaking was difficult) and got started on antibiotics a few hours later! Prescription was sent right to my pharmacy. I'm all set for my dentist appointment later today!

The process was fast and easy The process was fast and easy. The clinical questions were on point and created a sense that the organization cares! If I need emergency dental services in the future, I will not hesitate to use them.

It is great that I can get medicine on… It is great that I can get medicine on a Sunday. I appreciate that they listen to their patients and give suggestions and support on the medication that would be best for their symptoms. Highly recommend using 24 hour Doc and will definitely will use again.