I do wish I had read these reviews… I do wish I had read these reviews before embarking on my 2nd attempt at having a Lucinda Ellery System. They refunded the initial outlay of the first system which combined with the 10 Years Younger programme re-ignited my belief in the blurb. The staff in Bristol & London were very kind. After many visits the system was refined to an acceptable standard. However, professional maintenance was required to keep it wearable. Had this been mentioned at the outset I would never have gone down the LE route. Finally, the front & side mesh wore away after 2 weeks & only 3 washes. I did not return to LE as it would obviously have been 'my fault' (& part of the repeat business plan). I reverted back to my off-the-peg wigs which everyone admires, can be customised & cost less than £200! However, I'm now awaiting a new custom made wig which includes regular maintenance. Report to follow (when C19 allows fitting).

Amazing Southampton team! 🤗 I have been going to the Southampton salon for years now and the customer service is always second to none. The manager Paoulo is always so helpful and friendly-nothing is to much trouble. I usually see Cydni for my appointments-she is so knowledgeable and friendly and knows exactly how I like my hair without me even saying anything! The whole Southampton team are fantastic, they are always so warm and welcoming. The level of knowledge and and expertise they have is exceptional-there’s nothing they don’t know about hair loss 🤗

Another brilliant experience at SOUTHAMPTON Another brilliant experience at Southampton. Each and every member of staff there is just fantastic. Professional 100% but also friendly, fun and empathic. A special thank you to the lovely “Auntie Sha” and Jessie, the wonderful “I have a plan” Sylvia and the undisputed King of Cutting Paolo. Without you all I wouldn’t be able to live my life to the full and I am sincerely grateful.

Dt 20 I have found staff are very approachable and sensitive to how you feel having problems with hair loss. I'm about to have my system replaced and have been coming to Lucinda Ellery for 2 years now.The hair system has totally improved my confidence and I feel is natural looking. I would recommend to anyone with hair loss. Take time to think about the colour you want and what will suit you.

Southampton Team Whilst I have no doubt all Lucinda Ellery salons offer wonderful experiences for their clients. The Southampton Team are exceptional. Always kind and professional they welcome you as family and make my visits comfortable and relaxed every time.