Thank you, thank you, thank you. Southampton branch. Massive shout out and sincere thanks to the fabulous Lettie at LucindaEllery Southampton, for a superb new parting. Despite my initial reservations, the colour is spot on, I really should just trust these fabulous professionals as they know what suits me best. A thank you to all the staff too as they make me feel at ease and so comfortable and allow me to live my life to the full.

Southampton Team - I cannot thank you enough! I have been attending Lucinda Ellery, Southampton for 5 years now and had my third complete system fitted recently. I look forward to my visits, as Paulo and the team always make me feel welcome. They are friendly but professional, working well together to provide a service for each client's hair loss needs in a sensitive way. When I go home from my appointments I always leave feeling full of confidence. Thank you Southampton. Wish you well for 2023, Kim, Bournemouth

I went to Lucinda Ellerys with the… I went to Lucinda Ellerys with the highesst expetations and was really excited to do this process. I explained to them what I wanted and what color. They said they could not do a medium brown so mine was black which I agreed to. I also told them it was too long and she said when they layer it that would shorten it. When that time came I was told then that they could not layer it and it would not be shortened.Then when I called and complained they lied and said they told me this from the beginning which they didnt. Also if you think you will have a lot of choices in wefts I didnt. they only showed me 2 and 1 was burgandy ewww. Well I managed to get them to take it off and reimburse me for the process but I had expense for a hotel for one night and train tickets for 2 days which were not cheap but I did not get an offer to pay me back for that which between gas and everything else was close to $500. I researched a lot before deciding on going here and it has a lot of happy customer but unfortunately I was not one of them. I do believe it was because of the team that I had working on me. She did what she wanted and not what I was looking for at all. They make it sound like you have a lot of choices but you really dont even if you bring a picture of what you want but cant get. I appreciate them refunding me but the experience was a total diaster.

Confidence restored! Thank you Southampton studio. Paulo and all the team have been looking after my hair for two years and are always professional and friendly. I have had a parting system for FFA which gives a fantastic result , it has needed a couple of minor adjustments over the years and these have always been dealt with great care and consideration . Super job, well done all

I’ve been a client of Lucinda ellery… I’ve been a client of Lucinda ellery for 13 years, originally using the London salon. Now been coming to Bristol since it opened. To me as a client I find it homely, comfortable and relaxing. I find the staff very engaging and professional and they make me feel listened too and have given me so much confidence. The team are all so kind and have made the Bristol salon a lovely place to come too where you feel empowered and uplifted. I look forward to coming to my appointments every few weeks!