I didn't receive my order initially I didn't receive my order initially, and i posted on instagram that i hadn't received it. Karen emailed me and said she would send another so i wouldn't be out the money i had already paid. She also followed up on the tracking and delivery date giving me reassurance that this time i would indeed receive the bed :) And i did!! It is wonderful!

Diligent tracking and updates of my delayed delivery My products were very delayed - BUT their customer service representative was very responsive and remained diligent in trying to track and report any updates to me. I ordered 2 items - when both were delayed, they refunded me 10%. When second item was not able to be located they shipped another. When second item showed up, they told me to keep the new (now third) item. My little dogs enjoy them too!

I ordered that rolling blue supposedly… I didn’t give a very kind review but actually my labradoodle is an absolute monster. Dogslanding replaced at no charge the toy that makes the most delightful sounds and I keep my eye on her as she’s a wrecking crew. She loves it and so do I. Best customer service I’ve ever had.

Great purchase experience I live in one of the areas of the US where the post office address and physical addresses are different. My order was shipped to the physical address and ended up undeliverable. Dogslanding was great about reshipping it so I hadn't paid for nothing. I use my purchase on top of a K-9 Ballistic bed to make it a bit softer/comforting. Since adding it, my dog it using that bed at least 50% more. It has been washed once and held up great.

I am so thrilled I am so thrilled when I receive superior customer service and that happened recently with my purchase from Dogs Landing. My package arrived damaged with the blanket exposed in ar least 3 areas. Very slight damage but damage nonetheless. A new blanket is being sent to me and I am very much appreciative and happy to tell everyone xxx