Absolutely 100% recommend! This company went out of their way to make sure I was happy. The communication was hands-down fantastic. My journey from start to finish was flawless, and they delivered in every area. I struggled a little with the impressions at the beginning but they were willing to work with me on two separate occasions to help me get it right. I’m sure most of the problem was me just not doing it exactly as I was supposed to and they are not to blame for that but in the end we got some great impressions. The trays came out perfectly and the process from beginning to end was as smooth as it can get! Compared to other competitors out there their price was fantastic and got the job done beyond my wildest expectations!

I just made an order (can’t wait)… I just made an order (can’t wait) Carolin was great help, fast and efficient! Let me update later on my experience with Smileie aligners I hope it goes smoothly like their customer service ;)

I purchased a dual set of daytime… I purchased a dual set of daytime aligners back in March of 2024. Although the initial process had been smooth and I found my customer service Rep Brett to be very responsive, I’m hitting some major hiccups which have been concerning. Despite uploading all required documentation the first day I received my first aligners I’ve been waiting for my second set of aligners to ship for over 2.5 weeks. I’ve had to reach out on several occasions to inquire when the Aligners will be arriving and have been given timeframes which come and go with no aligners. I’m not sure what holding up the process but I’m concerned that my treatment timeline is being significantly extended since the aligners are not arriving in a timely fashion.

Happy with my new smile I finished my aligner journey about a year ago, and my teeth look amazing! It was very quick to get the impressions made and have them delivered to my front door. I switched aligners every 2 weeks and I was done in around 7 months. I had a couple of minor hiccups along the way, but I reached out to the online chat and Brett, and they made everything right for me and more. Smilie is a great and very affordable company, so glad I saved over $3000 by not doing Invisalign. Thanks smilie

Great customer support for cost The dentist that helped me make impressions was very understanding and the customer service was super helpful. I missed one appointment online & they were really nice about it. I have pretty simplistic goals because my teeth have already had braces so im not too worried now that we are past the impression phase. Very affordable, but still reasonable support.