Very very slow process after you pay… Very very slow process after you pay for your retainers. They sent the molding kit quickly & say they have received them quickly but it takes almost two months to get them to send the retainers. They don’t give you updates unsolicited or apologize. Direct retainers just take your money & act as though you’ll just for get about the retainers until they show up months later. In the meantime your teeth are shifting. I wouldn’t recommend using them.

Great Customer Service We received our impression kit in November, and the impressions my daughter made were shallow, and had some distortion. After receiving the retainers and trying them, they did not fit correctly. I simply emailed Tanner and asked if I could send in molds from our Ortho office. He instructed me how to do so. Just received the molds and new retainers, and WOW! are they ever good. Thank you Drs. Haltom and Tanner for your dedication to your customers!

Excellent experience I was left high and dry with Smile direct and decided to use Retainers Direct. My new aligners are the most comfortable I've had!! No rough edges, no digging into my cheek. They fit better than my last aligner. I highly recommend Retainers Direct to anyone!

Super happy! I'm super happy with my upper and lower retainers. I used Smile Direct Club to align my teeth before they went bankrupt. I turned here to get retainers to keep my teeth in place. They fit amazingly—far better than even my Smile Direct retainers ever did. Their incredibly comfortable. Zero complaints.

Excellent quality and less expensive… Excellent quality and less expensive than getting retainers from the dentist. I use these for a night guard which my dentist was going to charge $500! My teeth are relatively straight so I couldn't see spending $500. Very pleased with the product and will probably get a backup set.