Carestream 8000 panoramic… I purchased a Carestream 8000 panoramic x-ray to replace my previous older Carestream machine that died. I didn't want to change software or go through a lot of training with the staff. This machine arrived as promised and with 4 hours of technician installation, it is working better than the previous machine, with zero training. Great service from Dale. Highly recommended!

Disappointing I was trying to use some credit for an item Dental Planet had “purchased” from me. Many communication issues. Went so far as to disassemble my dental chair to take pics for reupholstery, but couldn’t get a response as to whether they could do it or not (I would have been spending $1500 after using my credit). Finally just decided to place an order for supplies to use up the credit. Many, many emails ensued. Most items out of stock. They sent some of my items to someone in another state. If I hadn’t stayed on top of it, I probably never would have gotten most of my order. 2/5 stars is being generous.

Professional and courteous…! When my intraoral x-ray unit stopped working in Room 2, it was a significant disruption in my office flow! But I had already been to the Dental Planet website before, so a few mouse clicks and a quick phone call and I had a new unit on it’s way, with a warranty from the manufacturer! Awesome! So it was no surprise that when I was having trouble with my digital PAN, they were key in helping me sort it out! Great service, professional and courteous, there are many corporations who could benefit from taking a page from their playbook!

Amazing customer service from Chris Amazing customer service from Chris - Inventory Acquisition Specialist. Easy transition from selling old equipment, to pick up, to researching and buying new. Got me in touch with the right reps to answer questions on exactly what I needed. I highly recommend for start ups and for any practice transition. They have it all. Thank you! - DM

Mandy, the star at Dental Planet! I was lucky to have Mandy pick up my call when calling Dental Planet for help with purchasing a new compressor. She was very knowledgeable and gave me considerable help in making my choice. She also arranged for the delivery of the compressor to my home office which entailed taking it down a steep flight of steps. The compressor now sits in my basement working wonderfully well! Thank you Dental Planet, thank you Mr. Brumley, and special thanks to Mandy for making the transaction and delivery easy!