Use Smiles computer model without worry! I have gotten retainers from Sporting Smiles for years. This order I was really happy I could mail my mold in and have them keep it on file as a computer model, so I never have to mail the old mold in again or wait for it to fall apart! It's been years since I had braces, so I wasn't sure if my teeth had flexed with an old retainer. The Essex Plus was a tight fit day 1, by day 2 it felt entirely natural again. In fact, I ordered a back up retainer a few weeks later. Sparkly clear and new. More sturdy than the previous retainer A+

Ripoff and Horrible Customer Service Bought bleach trays. They aren't scalloped which means the bleach BURNS the gums so badly they cannot be used. Sent a note to their "warranty" department. Liz sent a canned email response about retainers that had nothing to do with the message sent to her. The company would NOT accept a return, repair them, or replace them. They brand of bleach is disgusting. It bubbles up in the trays. Any decent teeth bleach is a GEL not a foaming mess. AVOID at all costs.

Love them!! I love using sporting smiles for my retainer needs! They definitely have a customer for life! They are affordable, easy to use, and even more amazing now my impressions are saved in their data base which makes reordering a breeze! I love ordering from them. I always get the premium retainers and buy a few to have at my parents’ house, boyfriend’s house, etc. as back ups. Super useful!

Brittle Retainers, Terrible Customer Service Though the Essex trays they send you look the same as the ones you get from your dental office, they definitely do not hold up over time! Both sets of trays I got from my dental office lasted for years and are still usable. The two sets I got from this company are both trash after one year. If you have any sort of problem that requires you to contact customer service, you'll be greatly disappointed! They don't care and don't even bother to apologize!

Fantastic team Fantastic team, very punctual and have given me three retainers so far over four years. Their team was helpful over calls when I needed help taking the impressions and were everything I needed.