Easy To Order And Use Sporting Smiles has a fully automated platform that makes ordering a seamless and easy experience. Their trays and retainers are a perfect fit, easy to use and give me confidence that my teeth will look great.

Brittle Retainers, Terrible Customer Service Though the Essex trays they send you look the same as the ones you get from your dental office, they definitely do not hold up over time! Both sets of trays I got from my dental office lasted for years and are still usable. The two sets I got from this company are both trash after one year. If you have any sort of problem that requires you to contact customer service, you'll be greatly disappointed! They don't care and don't even bother to apologize!

Great, Affordable Replacement Aligners I've ordered twice now from SportingSmiles and I've had no problems. I actually prefer their PLUS retainers to the one I received from my ortho because it's thicker and less likely to crack/break. I sent them my molds from my ortho and they sent me the retainers; it does take a few weeks to process. The only issue I had with the retainers is that I wish the top are contoured to the shape of my teeth like invisalign rather than just straight across, but that's more of a preference as it does not impact the functionality.

Ripoff and Horrible Customer Service Bought bleach trays. They aren't scalloped which means the bleach BURNS the gums so badly they cannot be used. Sent a note to their "warranty" department. Liz sent a canned email response about retainers that had nothing to do with the message sent to her. The company would NOT accept a return, repair them, or replace them. They brand of bleach is disgusting. It bubbles up in the trays. Any decent teeth bleach is a GEL not a foaming mess. AVOID at all costs.

I value the sense of urgency … I value the sense of urgency when it comes to response time. I’ve reached out and they’ve reached out to me all in a timely manner. Of course there’s a little anxiety when purchasing something like this online, my retainer was loose and fit like a night guard. I let the company know and they’ve updated my order accordingly so I am grateful and anticipating wearing my new retainer.