Ordered the item over 4 weeks ago still… Ordered the item over 4 weeks ago still waiting. had a couple of updates from customer service but since the last 2 weeks no one has updated me I am now finding the customer service very poor especially when I took out an insurance for postage which was recommend by the company

Very dissatisfied Very dissatisfied, I ordered the 35%but was burning my gums and leaving them with white marks on. There is no doubt it will whiten your teeth, if you can’t stand the pain and put up with sore gums. I did not overfill the trays, but difficult due to the size of the siringe. I won’t be purchasing this anymore !

I wasn't happy with the result so… I wasn't happy with the result so returned the products. It took long time to get refund and they didn't give me the full refund. I contacted them few times over a month and they told me that they charges a spoilage charge 20%. They charge high shipping fee, the return postage fee has to be paid by customers and they take the spoilage fee from the refund. It's not worth the price for the product and they are not good at responding quickly, very disappointing. I definitely don't recommend to purchase the product especially from oversea.

The product arrived in damaged package The product arrived in damaged package, after several weeks. The gel smells of pure bleach and it has burnt my gums and inside mouth after 1 use, used minimum amount of gel too as quite cautious. Contacted company on several occasions reporting the problem, with no response… Would definitely not recommend at all.

Item never arrived If I could leave 0 I would, I ordered the item a day after a colleague at work ordered theirs. They received their order over 2 weeks ago, I'm still waiting.....so as I haven't received it I am unable to leave a review of how good it is.