Easy The whole experience was pretty straight forward. Stupidly, I had forgotten to register my sample through the app before sending it back. But fortunately, customer service could look it up in their system.

Very informative Very informative. Only negative is that they do not go in depth with the ancestry information, only outlining which sub continents you hail from.

Fun way to know yourself more I bought Circle DNA because I'm curious about myself and to my surprise most of the stuff reported back was very interesting and new information to me .Now I know what my body is lacking ,what should I focus on and so on. Although people think is a bit expensive to buy Circle DNA but I bought during festive time where I get discount and I think it very worth every single penny .The process itself is also very easy and within 18 days I get my report.

Counselling sessions removed no communication Premium DNA kit purchased with 2 counselling sessions with results provided on 05 Oct 2021. Removed one counselling session with NO notice, communication or compensation. Also ignored request for partial refund as original full service was not delivered. I only realised this when I looked within my app to see only 1 counselling session on offer.

Not a good experience I have tried to communicate with them about accessing my account, there is not help, just a chatbot that keeps telling me to rephrase my question and sends me irrelevant articles. Waste of time and money.