Lunella

100 Cambridge Street, Suite 1400, 02114, Boston, United States
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3.70
Based on 20 Reviews

5

60.00%

4

10.00%

3

0.00%

2

0.00%

1

30.00%
About Lunella

Lunella LLC is on a mission to improve the lives of the millions of people who suffer from sleep apnea but don’t know it yet. The company offers an affordable service designed to make it easy for consumers to have this serious sleep condition diagnosed and get a prescription for treatment, if necessary.

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CliffW
GB

Very Disappointed, Beware.... I purchased the sleep test after doing the online assessment. The charge to my account was immediate with a confirmation email. The test arrived in two days (all good). Completed the test, which went very well, easy to do and uploaded results. Then the fun begins. I received my results, which seemed thorough. I was informed I had sleep apnea. MISSING was the prescription which says will be included as the results are certified and signed by a doctor. I called and they told me there should have been a page 5 which is the prescription. I looked and downloaded again. The agent told me it must have been an error and she would resend. The next file did come but NO PRESCRIPTION. Called again and the agent stated she would reach out to her supervisor and let me know. After a couple calls back and forth I was told the prescription was not there because my results were too high, even though there are testimonials on their site which had someone much higher who was satisfied?? I was then told I could take the results to my personal physician for a prescription or pay $99 to speak with their physician and get a prescription. No where on the website does it say you have to go to another Dr. for follow up and to get a prescription. Overall I am extremely disappointed. I lost a great deal of money and have no prescription to order a CPAP which they state is a solution for a positive sleep apnea diagnosis. If I had the option again I would not go with Lunella.

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J.B.
GB

The assessment and check out were a… The assessment and check out were a breeze and I received a follow up call within minutes explaining the next step

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Leyla Gunyuzu
GB

Was nice to do this at home and all Was nice to do this at home and all ! I've done it years ago the regular way ,so time consuming and costly! This such a great alternative !

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Angie Martillaro
GB

I have not received my results in over… I have not received my results in over a week!! I have called three times only to be told they would put in a ticket to get me my results. I want a refund!!!!

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James Mitchell
GB

BEWARE BEWARE Similar to other stories on here. My insurance said they would cover this if I got a Certificate of Medical Necessity from the Dr who wrote the prescription. You guessed it!!!! She wouldn't sign the form without a consultation.. Read MORE MONEY HERE!!! Useless report unless I want to pay out of pocket for device.

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