Sherry
CASoftware issues appear to be resolved. The software has been hit-or-miss with respect to pairing with bluetooth but i have been having better luck this past month. I have found that if I restart my phone and disconnect all other bluetooth devices, it connects to my lg300 more consistently. Wearing cuff every day and it works great to control foot drop and facilitate longer walks with reduced fatigue. My only question is how do I protect the skin under the electrodes from electrical irritation? My orthotist has it adjusted properly, I keep the pads wet and turn off the device after use for 2 hours, but I still have a reaction from the FES. If I could use it without the skin rash I would give it 5 stars! BIONESS HAS REACHED OUT (thank you!), BUT THE PHONE # IS NOT VALID.
John O'Briant
GBRyan is absolutely superb Ryan is absolutely superb! He has always made himself available each time we needed assistance. He has been very patient with me as I learned how to use the device. As we live in a remote rural area, Ryan has even made arrangements to meet with us in a parking lot on his way to Virginia Beach which worked perfectly for us. Thanks, Ryan!
Parrott
GBGreat Communication It took several months working with my insurer to complete the process. Your representative stayed in touch and explained things each step.
Laura Shrum
GBreally helpful This device has increased my walking speed and I do feel as though it is helping with strength in my weak leg. The more I wear it the better it gets. Thank you bioness.
JOHNBONASSI
GBThe purchase and training process was… This review is by Adele Bonassi - I am the patient. Not my husband. For some reason it comes up John Bonassi. The purchase and training process was far from smooth. The device was ordered and received fairly quickly but I found out after it was received that I had to travel to Bioness to get fitted properly. After going round and round I was setup with UPMC physical therapy for one appointment (that was not free). I do not understand to this day why Bioness would not visit my home to get me set up. I was lead to believe that they would when I went through the ordering process.