Great service Great service. Was worried about an injury and got a video appointment within 2 hours of signing up. I received good advice and was very happy with everything. Will definitely use again as it was far, far better than visiting my local GP surgery, which is always running late. I also loved that Vala Health was risk free as I didn't have to leave my house, as we're self isolating at the moment.

Fantastic service, highly recommend. This is the second time I have used Vala Health and I couldn't be happier with the experience. The website was really easy to navigate, there were a few appointment options available and it was clear what I needed to do to access the video call option once booked. The Doctor was warm and easy to talk to and was fantastic with my daughter who I booked the appointment for. They listened to my concerns and took this on board when recommending treatment. I came off the call feeling reassured, which feels especially important at the moment.

Professionalism and speed Vala was professional, quick and efficient with my query. They responded to all of my emails in a timely manner and took every question I had seriously. I highly recommend them.

Not great I had cancelled because I… Not great I had cancelled because I went to wrong site and they took my money . I ask for a refund which I have never received. Not great at responding.

Wonderful Service I've been completely and utterly blown away by Vala. By far some of the nicest people I've spoken to in the medical field. I spoke to Heather who was wonderful, reassured me so much and I can tell is doing the most she can to help me. This service is wonderful, I can't recommend it enough!