Hollie Childe
GBI couldn't recommend Vala more highly I couldn't recommend Vala more highly! I have been so impressed by the level of care and attention and the ease of using Vala. I love that I have been able to easily book appointments with no stress at all and multiple follow-ups and emails with the same doctor. Every question and any problem I have had has been talked through thoroughly and made me feel really listened to and reassured and I have been given so much practical advice and support.
AR
GBFantastic service, highly recommend. This is the second time I have used Vala Health and I couldn't be happier with the experience. The website was really easy to navigate, there were a few appointment options available and it was clear what I needed to do to access the video call option once booked. The Doctor was warm and easy to talk to and was fantastic with my daughter who I booked the appointment for. They listened to my concerns and took this on board when recommending treatment. I came off the call feeling reassured, which feels especially important at the moment.
Charles K
GBVala health - highly recommend We were dealing with two small children one with a fever and the other with a suspected arm fracture - all during the Coronavirus lockdown. The expert medical practitioner at Vala health gave us advice via a video conversation - it felt like calm in the storm. The doctor listened carefully, was thorough and efficient and provided us with the advice we needed to take the right course of action. Thank you Vala.
Philomena Smyth
GBNot great I had cancelled because I… Not great I had cancelled because I went to wrong site and they took my money . I ask for a refund which I have never received. Not great at responding.
Jo
GBA great example of best practice all around I recently had a consultation with Natasha at a time when I was struggling with my health. She was incredibly friendly, supportive and thorough and her knowledge was second to none. She went above and beyond my expectations and nothing felt pressured or rushed which is rare these days - I cannot praise or recommend Vala Health and Natasha is particular enough and I recommend them to everyone.