I was introduced to your non latex… I was introduced to your non latex resistance bands while being treated at the Mayo Clinic after heart surgery. They gave me a set of bands to take home and use to strengthen my chest after surgery. Using your bands significantly improved my recovery time. I use them every day and can feel the changes to my body. I ordered a silver band since my strength has improved past the green, blue, and black bands Mayo Clinic provided. These bands are like having an entire gym membership right at home.

Loved the ease of ordering directly… Loved the ease of ordering directly from the distributor rather than the big A company. My order arrived quickly with numerous confirmations, shipping details. I ordered 3 of the same product and was a little frustrated with the inconsistency of the fit (thumb support). Not HPMS's fault. I contacted customer service and I received an immediate reply and the issue was resolved within 24 hours.

NO CUSTOMER SERVICE After 5 phone calls & leaving messages & one email asking for shipping information. NO ONE returns my call & then I get an email days later that the item is out of stock. Customer Service training is needed & if an item is out of stock don't advertise it on your site

Phenomenal! I have been through at least a dozen different types of traction devices. This is the most incredibly well Made neck Traction device on the market. Not possible to find a better device for this application In fact I believe., It’s not possible to Produce a better device than Dr. Bob’s. Thank you so much Dr. Bob! HPMS website easy to use, and the delivery, packaging and communication, was phenomenal! Thank you to you as well. HPMS!

Very efficient and knowledgeable; price is reasonable. The agent I spoke to on the phone was knowledgeable and easy to talk to. She answered my questions well. Then delivery was efficient, surprised me to see it was delivered to my office the next day.