Leanna was extremely helpful Leanna was extremely helpful. I was unable to pair/wifi. Not only she was helpful...she was friendly as well, active listener. She was determine to solve my issues. She's a KEEPER! Highly recomnend Silvertree. Keep up the good work.

The customer support was excellent The customer support was excellent. They patiently walked us through everything and helped us resolve the issues we were having.

Asked for some help and was promptly… Asked for some help and was promptly provided excellent follow up from Lena. Really all the info needed is on the website! Looking forward to receipt of my new Silvertree Reach soon! Purchased 02-22-2024.

the customer service is fantastic the customer service is fantastic. they will get you thru anything and solve all and any problems you may experience. i was intimidated by the technology at first but now perfect with it all. love the design of the device and so comfortable to wear. most folks think i am wearing an exercise device ! so happy with it.

Terrible product and system … I have 94 year old dad and 92 year old mom. Tried a number of safety devices. Best overall is lively mobile. We found the fall detection to be less than perfect so tried silvertree. Terrible!!! First not really clear how it works. You cannot talk to human. Overly sensitive goes off 3 x a day false alarm. Apple Watch better than this !!!