Delayed shipments? The confirmation notice stated that due to supply shortages, shipments may be delayed. Why wasn’t that disclosed beforehand? That seems shady to me.

not good the site goes as far as explaining what will happen then it just freezes goes no where in 1st mission. I am on a laptop using firefox i requested a refund

Recieved AED pads for incorrect model Ordered AED battery for a Phillips Heartstart AED (no clue there were 2 different models). When I added the item to my cart, it had the option to add some new adult pads (only one option) so I tacked the adult pads on to the order. I recieved the items but unfortunately, the pads were for the incorrect AED and I didn't find out until I opened the peel pack so it is totally useless since it is not compatible with my AED. Apparently, the battery ordered is good for two different Heartstart models but only had pad options for one model. If you are going to have the option to tack items on to an order, why not have all the parts for ALL the different AED's the battery is good for? Or better yet, verify the model of AED a customer has, then have a list of the parts for that specific model so there are no errors like this (like an autoparts website). Anyways stuck with a pair of $65 AED pads which are usless to me...posting to try to improve the website and customer experience and avoid someone else having to go thru this.

Dissatisfied customer Your website indicated that if I signed up for email I would receive 10% off my order--didn't happen. Called customer service and spoke with Stephanie and indicated my problem and also ordered another item. She promised to rectify the first discount --didn't happen. She also indicated that I would get 19% off the current order--didn't happen. As a result I am done with your company and will inform others of your false promises.

convenient for busy schedules convenient for busy schedules, easy access, excellent way for hands on training experience.