Dissatisfied customer Your website indicated that if I signed up for email I would receive 10% off my order--didn't happen. Called customer service and spoke with Stephanie and indicated my problem and also ordered another item. She promised to rectify the first discount --didn't happen. She also indicated that I would get 19% off the current order--didn't happen. As a result I am done with your company and will inform others of your false promises.

Poor customer service through online… Poor customer service through online chat session and could not sign into my account to view past orders due to "sign in" icon was not working with google chrome browser.

Be Transparent About What "IN STOCK" Means I went to Amazon, where we have already set up a tax-exempt account through our church, to order pediatric pads for our AED. It said they were out of stock. So I came to your site. When I went to the page about the pediatric pads it said "IN STOCK" and to order quickly because supplies are low. So I jumped through the hoops to create a new account with new password, enter billing information, enter shipping information... I checked out and had to pay tax, because I'm not tax-exempt in your system. Once I checked out I got an email telling me the pads aren't available. If I had known they were out of stock, I wouldn't have set up an account with you. It was a hassle, and we have to pay tax on purchases.

You helped with all of the questions… You helped with all of the questions and were able to make it possible for me to return the first item, so I could order the second on.

not good the site goes as far as explaining what will happen then it just freezes goes no where in 1st mission. I am on a laptop using firefox i requested a refund