Reliable and Timely Nandip and his team have gone above and beyond for us. They are extremely quick, and all of my projects have been completed with ample time. In addition, they are of excellent quality. Nandip himself is incredibly responsive and detail oriented. He catches my mistakes and has helped me come up with creative solutions to make clients happy. I've only had great experiences with him and his team!

Great personal service! Having been a customer for six years, I have had the opportunity to both participate and observe as services and features were continually added until SMARTMD became the business that it is today. The staff is always amenable when it comes to helping customers achieve their own business goals and they put forth every effort to assist in creating a seamless experience. This personal attention is, by far, their greatest attribute that also sets them apart from the rest.

I have used SmartMD for more than 15 years and recommend them for transcription and medical billing. My transcription and billing are always completed accurately and on time. I can upload my dictation by 8pm and have the final copy by 4am. This makes it possible to have my reports on the fax of a referring physician by 6am the next day. I never hear a complaint from patients about the billing service, and have found them to respond immediately to any questions raised by me.

Great Company Great experience with SmartMD. The on-site trainings were well put together, the customer service is great. The trainers were very patience with me and my staff. The follow up weekly meetings was great as it provided me the opportunity to ask questions in reference to any issues or concerns I may have encounter once we went live with the forms. Also, the weekly follows were to ensure the process was flowing smoothly and efficiently. I would recommend this program to anyone who prefers to have electronic documents. It's simple for the patients and caregivers to follow and there is always a support provider to assist with any needs.

EXCELLENT service & follow up! Lorna did an EXCELLENT job of onboarding our agency with SmartMD - from setting up providers and insurance carriers in the system to training staff on data input and billing processes. She was always available by phone or email to answer any questions we had along the way. Reports are always delivered on time each week as per our specifications, and she calls to check in regularly to make sure things are still running smoothly. Our A/R has vastly improved since partnering with SmartMD. Highly recommend both SmartMD and Lorna in particular! A+++ and 5 star service!