Very Dissatisfied
GBLiked what I ordered so much that I… Liked what I ordered so much that I just ordered another one! It’s well made and attractive looking. My dog adored his surprise in the order as well!! He thanks you so much! 💕
Judith Fitzpatrick
GBSCAM Company Such a scam company. From China when the company address on their site states Albany NY, which is why I proceeded with ordering from them. I tried to be careful by looking at where the company was because I've been burned in the past ordering from these shady companies being from China. Alas, same scam. The product advertised waterproof (couch cover) and it is not. Tried to return, and I too was asked for photos of the product which is BS. They give you such a hard time trying to get a refund that I just gave up.
MthreeF
GBStill waiting... I placed an order with FunnyFuzzy nearly 2 weeks ago, for a pet carrier, to be used on an upcoming trip. I'm still sitting here waiting for it. I read on the site they were from New York, so figured it would take a week, tops, to get here...12 days later, it's been sitting in TX the past 4 days now waiting to be handed off to USPS from whatever carrier they used to apparently transport this from another country...probably China. This false advertising should be illegal in this country. I'm fed up waiting at this point and fed up with Chinese companies pretending to be local to the US.
Alizon Clarke
GBUpdate on refund from FunnyFuzzy I liked the cofa cover in Sherpa fleece so ordered another two and unfortunately (totally my fault) ordered the wrong size! I thought I would wait for a refund before ordering a replacement order in the correct size but unfortunately have experienced the same problem as previous customers. Despite returning with a tracking number I was then asked for photographic evidence that the products were as new. I have chased up the company for my refund and they say they are looking into it?????? I am not convinced I will ever get a refund! Has anyone else ever received a refund from them??????? 17th April 2024 I have just received an apology and confirmation that my refund has been authorised. Let’s hope the customer service is improving! 🤞
Roberta
GBIf i could give them a zero If i could give them a zero, I would. Buyer Beware. They will fight you on every way to avoid giving you a refund. First they offered me a 10% discount on a future purchase. Then they said I had to send pictures to show the items were unused, which I did. I sent it USPS with tracking and kept my proof of delivery. After a month of no refund, I contacted them and was told it takes the warehouse awhile to process it. After three months I disputed the charge with my credit card company. I immediately heard back from them apologizing for not taking care of my refund and asked me to drop the dispute so they could issue me a refund directly. My credit card company advised me NOT to drop the dispute, as I might loose my rights to dispute again if they did not issue it. Now they are telling my credit card company they never received the return. Good thing I printed and saved my USPS delivery confirmation.