Beware! I purchased an expensive wheelchair cushion and found it to be uncomfortable, so I asked for instructions for a return. I received a rather terse email reply telling me that it had to be received by them eight days from then. I complied and sent it the next day. When I received no confirmation from them that they had received the cushion and no credit to my credit card even after emailing them for an explanation within a month, I contacted the credit card company to dispute the transaction. I had my tracking information showing that the cushion was received 3 days before the due date. The matter was resolved by the credit card company. Just be warned!

The SHOX tires we bought do not fit our… The SHOX tires we bought do not fit our Guardian wheelchair wheels. After we failed to get the tires mounted, we later found out from other websites that described these tires: "If your existing tire is a 24 x 1 inch with a pyramid shape (angled sides with a flat top) on a composite wheelchair wheel (plastic) on a basic wheelchair from Invacare, Drive, Medline, GUARDIAN, Everest & Jennings, Breezy, or any other brand where there is no hole for an inner tube valve stem on the wheel, this tire WILL NOT FIT." It would have been nice to have known this before ordering the tires.

Slow shipping Well considering I haven't received my order yet and i ordered it back on August 20 is why i gave you a low rating. Normally when i order from you i get the items within a few days but not sure what happened this time? I haven't even received a tracking number yet! And if there was a problem in the past you normally explained to me that it may take alittle longer but I've heard nothing.

I got a great deal and I received my… I got a great deal and I received my order on time.This is my first time ordering for this company and I'm very pleased. My local medical supply company quote was much higher than Care Medical Source.I guarantee I'll be doing more business with Care Medical Source in the future.

Overall great experience - Roho Cushion Overall great experience. I should have paid extra for faster shipping as my old one gave its last gasp (!) a day before the new one came but I made it by keeping it pumped up. Bottom line, thank you for ease of ordering and good reliable quality and service. Thank you