iHealth Labs

880 W Maude Ave, 94085, Sunnyvale, United States
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4.60
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

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1

10.00%
About iHealth Labs

iHealth is dedicated to empowering healthier lives. As a pioneer of digital health from Silicon Valley, iHealth was founded in 2010 and launched the world's first Bluetooth-connected blood pressure monitor that worked with iOS devices. Through more than a decade of development, by integrating its FDA-approved, award-winning consumer medical devices and remote patient monitoring platform, iHealth has established a digital health ecosystem, the Unified Care model, for healthcare providers to manage chronic diseases remotely. To date, iHealth is one of the top brands in digital health & wellness and has expanded its Unified Care model to 13 states with significant clinical outcomes in hypertension and diabetes management. During the first year of COVID-19 pandemic, iHealth was actively supporting the fight against COVID-19 by being one of the leading manufacturers of thermometers, shipping millions of them to its customers. On November 5th, 2021, the U.S. Food and Drug Administration (FDA) issued an Emergency Use Authorization (EUA) for over the counter (OTC) sale of iHealth's COVID-19 Antigen Rapid Test. iHealth has since been a major supplier of at-home tests to the federal government, state governments, nonprofit organizations, and individuals.

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Robert Spencer
GB

This company and its support staff are… This company and its support staff are a wonderful team. They went above and beyond to help me get my issue resolved with one of my devices. Dave and Jada were such a blessing in getting me the best possible resolution for my issue. The support from this company has made me a life long customer and I will never buy from another company if the product is available through iHealth. The professionalism and the friendliness made me feel that they where on my side and would not rest till the issue I was having was resolved and that I was able to get the best possible health data to my drs. I am a myasthenia Gravis patient who is sennonegative and getting my drs my vitals daily is extremely important. Dave and Jada wasted no time in finding a solution and applying it immediately so that I only lost 1 day of data. These 2 people are without a doubt truly the best at their jobs. Because of their diligence and dedication they are the reason I am now a life long customer. God bless them and I would highly recommend that everyone who is looking for medical devices should buy iHealth products for their quality and for the great after the sale support staff. Thank you Jada and Dave. You are truly amazing.

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Colette Wright
GB

Excellent Custimer Service Some of the reviews I read was a nightmare however, thats wasn't my experience. I received a call back immediately, within the hour that I made the call. The rep was courtesy, resourceful, and kind 😇

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Mary Johnson
GB

The BP cuff is easy to use The BP cuff is easy to use. Green, Yellow, Red makes you visually aware of your actual blood pressure if you are not versed in medicine. And you can add notes like took BP med or forgot BP med so you can keep good notes. The graphs are also a great visual. And customer service is quick and responsive.

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bigbrandjohn D
GB

Extremely helpful and patient customer service… Extremely helpful and patient customer service from Keiwanda. She researched my issue and sent me useful advice. A good ambassador for the brand

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Michael Cronin
GB

Had an issue with a blood pressure… Had an issue with a blood pressure monitor. I had the opportunity to work with a customer service employee by the name of Jade. Very professional and went above and beyond to replace my unit. Not much more I could say except very happy with the way customer service handles my issue. Thanks again.

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