Robert
GBGreat service I have had iHealth products for some time now. I have Their PB cuff and pulse ox meter work great. So I recently added the iHealth Nexus Pro scale. Well upon arrival I could not get it to work so off to the phone I went. Where I met my new friend Kiwanda a very nice a helpful person, however we were not able to fix my problem and we determined the scale may have a problem so a return was in order. Long story in between with UPS but, I got the new scale today, but I needed to call iHealth again as I was having trouble so with Kiwanda and some backup help from Dave we got it figured out lol operator error on my end I was picking the wrong scale in the app my bad. But throughout all of this the reps at iHealth were very nice and Pleasant any very patient with with me. Thank you ihealth Kiwanda and Dave
Jean Buskey
GBSo far I really like the blood pressure… So far I really like the blood pressure machine I bought but I had a question so I called and left a message and customer service got back to me within a couple of hours. And was able to answer my question.
D. Gerald
GBWOW!!! Great customer service WOW!!! Outstanding customer service! I nominate the customer service representative & entire department including training & supervisory staff for this company’s “Highest Award”!!!! Amazingly quick response to my information request. I use the I Health BP Heart Model 550BT. This product is a Very Reasonably Priced personal medical device with Highly Advanced Technology; A True Life & Game Changer for all heart patients, like me. It is so easy to set-up, not complicated to use, received proper size cuff AND NO PAPER BLOOD PRESSURE LOG is necessary anymore!!! I can send all BP readings to my cardiologist. AWESOME Staff, Technology, Product & Company!!
Teneshia King
GBThe technician that assisted me was very pleasantly helpful and professional. She took her time and the follow up was timely when I let her know the fix she gave me worked. Thank you The technician that assisted me was very pleasantly helpful and professional. She took her time and the follow up was timely when I let her know the fix she gave me worked. Thank you Keiwanda.
bigbrandjohn D
GBExtremely helpful and patient customer service… Extremely helpful and patient customer service from Keiwanda. She researched my issue and sent me useful advice. A good ambassador for the brand