Britt Reed
GBWebsite issue and resolution with great customer service! There was a problem with the website and allowing me to order properly, so I send a message to customer service and promptly received a call back from Meghan. She was very kind, friendly and genuine. She helped me fix the problem right away and followed up to make sure that everything went through as it should.Great customer service – highly appreciated! Sincerely, Britt Reed
Nk
GBMegan has been super helpful kind and… Megan has been super helpful kind and courteous in helping me figure out which size is best for me as I ordered a small but it’s too small. She has been very efficient and diligent in her emails and I appreciate the time she took to carefully help me figure out what is best. I appreciate all her help tremendously.
Kateryna Mayer
UAAmazing support work, all issues are resolved. I was lucky to get the best support possible. Super fast replies, helped me with all my questions and items that confused me, all issues are resolved fully in favor of clients. There was a sizing issue, no one’s fault - great help, will get the correct pair now provided by support team - will be on my new life-changing journey soon!
Robert Page
GBExcellent Customer Service Is Still Alive :) I reached out with a question concerning the products return policy and received a quick response concerning this. This put me at ease and I made my purchase of quantity 2 Correct Toes toe spacers. I spent the extra money for quicker shipping and asked Megan Childs, the representative who first answered me on the return policy, if there was anyway to ensure this shipped out as soon as possible trying to get the item in time for a birthday gift. Megan replied with "What I am going to do is mail them out today, they would not be going out till either Wed or Thursday." This was huge in my eyes. Megan could have easily gave the standard answer "We will do what we can but can not make any promises." I was thoroughly pleased with my experience. I look forward to trying the toe spacers out and possibly getting more items in the future.
kylewaynerymail.com
GBI had a manufacturing issue and it was… I had a manufacturing issue and it was dealt with right away with no hassle. This is the first company that has done this for me. It is appreciated that they stood by the quality of the product without me having to invest hours of my time to rectify it.