Agent was very helpful Rebecca was very helpful. She let me know about the current status of my order and provided me good options as fast as possible

Trusted vendor for past 5 years I make purchases on a regular basis from ShopMedVet.com. They are quick and I have never had a problem. They call me if something is on back order or if they are having a sale on something I usually purchase from them. They have great prices and I receive my items in a couple of days. I couldn't be more pleased.

Great Value, Great Products, Great Service This is my first experience and I can say I am so pleased with the service. I ordered online and everything was correct when I received it after a few days. I ordered two type of needles and I received exactly what was posted online. The value, the online ordering and shipment time was Excellent. I will definitely do business with them only from now on. Thank You shopmedvet.com! I received Excellent Service.

horrible customer service horrible customer service. To elaborate: 1- they are selling "out of stock" products on their website 2- to no fault of my own they are saying it will be at least 5-6 weeks to get the order 3- they are saying per their customer service rep "sorry, nothing can be done" as far as any concessions. I would think they would recognize this is an issue they created, not the customer. And most companies in this case would offer a discount, concession, or replacement order of a different product at no charge. Very sorry I took a chance with using this random company online. I would strongly recommend going elsewhere and not using this company.

Roughed up package, but otherwise I can't complain! I ordered Nipro 1mL syringe/needle combos plus two other kinds of needles. I got the package today after just under a week; it's exactly what I ordered. My only complaint is that the box arrived quite crushed on one end. This would be a UPS problem except that the boxes of stuff inside sustained a bit of damage too because they weren't sufficiently cushioned by the scant packing peanuts inside. In my case that's only cosmetic and the actual needles and syringes are in good condition, since they're mostly made of/capped with somewhat hard plastic, but it was a little disconcerting. I would be a little cautious if you're getting something more fragile. Another thing worth noting is that on my box there was a sticker labeling the box as containing hypodermic needles (which, of course, it did.) Whether this labelling is standard for all orders or just for needles & other more regulated materials I am not sure. This feature could be positive or negative depending on the person. I had no problems with anything else. The prices are quite good if you need bulk quantities anyway. I expect I will buy from here again, though it will probably be a while before I need to, which is exactly what I was hoping for.