Timely The transaction was seamless and the shipping was immediate and received quickly. The product meets need and I’m grateful for it. This particular accessory for the master cardiology stethoscope is not widely available so thank you.

Easy online ordering Easy online ordering, delivery. Accurate engraving

False advertising all around False advertising all around. I ordered on a Wednesday with engraving because they advertised “no delay” engraving. Then when I went to check out, I was offered the chance for speedier delivery with 2 day delivery option for an extra $14-ish with delivery date of the next Tuesday. Well, they didn’t finish the engraving until Friday and said they missed the window to ship it out until Monday. At that point I asked for a refund on the $14 I paid in shipping given that they couldn’t deliver on it on their end. They said shipping was just an estimate and refused to refund me. The estimated delivery on this “2 day” shipping was Thursday. Well, today is Thursday and based on the last tracking update, it’s somewhere in the USPS system after it arrived somewhere in Connecticut. I would have opted for a different online seller has I known their “no delay” engraving and 2 day shipping meant absolutely nothing.

Great communication and customer… Great communication and customer service. My package arrived quickly as well.

The master cardiology stethoscope is… The master cardiology stethoscope is amazing. Quality of product and monogramming is yo be proud of. This is Second one I got over the past 10 years. You will love the Quality. Product was on backorder, but was shipped within a week of order. Clear communication and positive experience