Terrible service I have ordered 15 masks when the company offered an extra sale in their newsletter.( 2021. April 13.) I paid for it, but never got it, because UPS didn't deliver because of the wrong address or wrong phone number, so they didnt contacted me and they sent back the masks. When I realized it I contacted Cosmo2 about 5 times, emails, and NO ANSWER AT ALL. No masks and no money return.

product of very good quality and… product of very good quality and comfortable to wear. The customer service is very professional and attentive. the only negative point are the rather long delivery times.

Long time wait for delivery and still not received and no communication from the seller Very dissapointing service , I ordered masks 3 weeks ago and till now no contact from seller. I asked for tracking number and no answer. I ordered masks in summer 2020 and first time we received masks in about 6 weeks. But it was during company startup. They still dont have masks in stock and selling all around the world. Communication is terrible. I could have have other masks for that money immediately nowadays. Very angry because I need masks now .. not after pandemics.

Amazing masks Amazing masks You can feel the quality instantly! No suffocating feeling like the masks I was used to! So I really recommend them❤️

Very Disappointing Service I felt I should update my review as I did finally receive my masks 3 months after purchasing them! No contact from Cosmo at all, no apology or explanation just an automated notification saying order was on its way! But they were quick to respond to my review on here! Obviously don’t like people knowing the truth! Even on here they can’t manage an apology. Still would advise touching them with a 10 foot pole!! Original review: Yeah looks like I’ve fallen for the scam too! Ordered 4 masks for the family on 18 Sep and never got them. In the early days I did receive responses from them but all they did was lie to me and when I insisted on a refund they’ve completely stopped responding to me!! Furious!!