Sarah Chambers
GBLavu is a Food Truck Lifesaver! I can’t imagine a more perfect POS for our food truck business! From day one, customer service from every person we’ve been in contact with has been phenomenal. Processes have been explained, questions have been answered, all uncertainties on this side of running our new business have been taken away by the outstanding communication and knowledge of the Lavu team. The system itself is very user friendly - I was nervous learning the system and honestly thought “it can’t be this easy” several times, but now that we’ve been using the system at full speed, it really IS that easy! I love the End Of Day breakdowns - it takes all the guesswork out of the equation and tells us everything we need to know about that day’s service so we can confidently close out the day successfully with no surprises. To have that peace of mind in this business is a blessing and we are so grateful for the Lavu team and this system!
Susan Rusasko
GBWe've been working together for a few… We've been working together for a few month now and I can't resist the outstanding quality of their products and service. The POS system they will bring to my restaurant fits all our needs perfectly. It is clear, reliable and provides organized order processing. Technical support at the highest level - any issues are resolved instantly. Thank you for your effective and reliable cooperation!
Maristella’s Luncheonette
GBI’ve been very happy lately with the… I’ve been very happy lately with the customer service Lavu has been providing. In this particular case, the rep looked into my case. He wasn’t able to find an obvious problem with the credit card reader, or communication between Lavu and our credit card processor and suggested a three way call with our processor. It showed that he wasn’t giving up until a solution was sought.
Justin Karborani
GBDave was a great help Dave was a great help. He solved all my problems and kept me informed about future events regarding my account. He insured me he would contact me yesterday and he did as he said…very helpful and nice.
Joe
GBWE LOVE YOU LAVU! Wow! What a great experience switching to Lavu. After an eight year relationship with Toast we have upgraded to Lavu. As a very busy restaurant and bar we were nervous to make such a big change, especially in the beginning of "our season." We can't say enough wonderful things about our experience with Lavu and their incredible support staff. We got to spend the week with Jose, Caitlin, Nick, and Kyle and they confidently and patiently have trained our entire staff. It has been so helpful to have such a hands on experience. Every single question, request, and concern has been handled immediately. The hardware and network are state of the art. Everything works seamlessly without a glitch. Lavu is extremely efficient. We couldn't be happier with the onboarding experience and all the support from Jose, Caitlin, Nick, & Kyle!