CactusJackSlade
GBMoniker used to be a good registrar - not any more and OVRPRICED! Moniker used to be a good domain registrar. Like everyone else they think they have to re-design their website, make it look different, flashy and "new".... and then charge you 30% more. I have over 100 domains with them and I will now be shopping around for a new registrar.
Casey
GBExcellent customer service We’ve been using Moniker for years and always are impressed with the quick customer service. The phone number tel:1-844-760-0251 always leads us to a human voice upon the first answer, so no waiting or incessant “press 1...” to connect with assistance. Amazing in this world today.
David Emrick
GBThey're working hard so you don't have to I hardly ever think about our host services - because they run so smoothly they don't need my attention. However, when issues arise, usually due to changes with our website SaaS or Google updates, Moniker is always available to offer help. They are easy to work with, explain solutions without using techie lingo, and I have yet to have an issue they couldn't solve. They also follow up during and after the process and I greatly appreciate this!
DeaH
GBChat rep was excellent Chat rep was excellent. Professional and friendly. Christoph listened, then handled my request efficiently. I had reached out to close my account, but if I want to purchase domains in the future, I will return to Moniker simply because their support is stellar!
Richie Anderton
CAThe guys at Moniker are really great! The guys at Moniker are really great! However, one of the third-party products they use is cPanel. We had a disastrous experience where our email would go out every day. A 99% failure rate. It was because one person in our organization had misconfigured their iPhone email account, but it took a week for cPanel to get back to Moniker with the answer. I sent Moniker emails every single day, and they responded promptly every single day. However, it took the folks at cPanel about a week to finally get the answer for us. It also seemed very odd that one email account with cPanel that wasn't set up properly could shut down all of the email accounts in the entire organization. Not good. Anyway, the folks at Moniker were always responsive to my pleas for help. And in the end, we did find a solution. I have used Moniker for all my domain hosting needs for many years and have always appreciated the high level of professionalism and support they provide. Even in spite of the horrible experience I had setting up this new email system with cPanel, the folks at Moniker were great and are highly recommended!