I am relatively new to Patient Care… I am relatively new to Patient Care Medical. I found them doing a google search for a specific item I require (thanks google!). I used the "contact us" form, on the website, and received a call from Lara within 10 minutes, THAT is customer service. Lara listened to my specific needs, is a subject matter expert, explained options, took down information, and MADE IT HAPPEN. THAT is also great customer service and she has stayed in contact by following up and making sure I have the required medical supplies I need. So would I recommend Patient Care Medical? YES, that is a no brainer and hey, you may get lucky and get to talk to Lara, however I am sure the other representatives are awesome as well.

I am extremely impressed with Patient… I am extremely impressed with Patient Care Medical's customer service. I received excellent assistance from Nick. He helped me with getting my doctor's prescription, keeping me informed, making sure my supplies were sent to me and on time. I had some difficulties and Nick went above and beyond my expectations. Thank you.

Great customer service! Thankfully I was rescued by Lara at Patient Care Medical from another supplier who did not have my best interests at heart. I am a Medicare patient, was having trouble with infections and was caught short on supplies. Lara couldn't have been more helpful. She really went to bat for me in obtaining samples and setting me up with a much better infection-preventing product. She's knowledgable, responsive and her communication with my doctor's office was great. I am very happy to have made the switch to Patient Care Medical.

Providing not excellent and quality… Providing an excellent and quality care. Medical staff are so approachable and friendly in manner.

Outstanding care & concern- consistently! I have repeatedly experienced kind, courteous, & professional catheter service from each of the three people with whom I have interacted. I have been involved in healthcare since 1976, assigned to every role from nurse’s aide, RN, Assistant VP for nursing, & eventually to CEO of a multi- hospital & clinic system that included 1100 inpatient beds & 28 offsite clinics. As a veteran health care clinician & executive, I can honestly say the staff of Patient Care Medical consistently makes me feel that I am their most important patient! Earl B. RN, MSN, MBA, FNP, PNP