Hannelore Westphal
GBChase Jennings / Catheters Dear Patient Care Medical ~ The reason that PC Medical has my Catheter business is because I received such XLNT and perfect all-around Customer Service without delay from your Consultant Chase Jennings !! I live in a Retirement Community with 2500 Retirees and will advertise CURE Medical and Chase Jennings to our Pharmacy and our Medical Center and all my friends here in need of your great Services !! It is a pleasure to work with Patient Care Medical and especially your Consultant Chase Jennings !! Thank You + God Bless !! Hannelore Westphal ShellPoint.org
Jim-bob
GBWhen I returned from my urologist's… When I returned from my urologist's office after reviewing results and outcome of my recent surgery there was already a message on our answering machine from Ms. Washington at Patient Care Medical. She visited me the same day with samples and all the answers to my concerns and questions were answered. I am so happy my urologist referred me to Ms. Washington and this company. The catheters (and the one I am choosing) are easy to use, top quality, and safe. The best part of the experience is that Ms. Washington is a caring professional representative. I look forward to a long relationship with this company knowing I am in good hands with a great company, and more importantly a great representative.
Melodie Vogt
GBOverall rating excellent but do have a… Overall rating excellent but do have a suggestion: In the past have received shipments without any shipping invoice inside boxes....have been informed shipments are in route and then items lost in transit.....would be good if customers always receive shipping invoices and tracking numbers.
Melissa Cannon
GBThey have supplied my catheters for 8 years They have supplied my catheters for years with no problem. This last order there was a problem and Laura(the person who manages my account) called to inform me right away that Medicare was not going to cover due to some audit. She gave me my options and even looked into other ways to work around the problem. She knew that I was distressed about the issue and sent me out multiple different products for me to try. She went out of her way for me and they really offer their clients great support.
Peggy
GBIt was life changing for me. It was life changing for me to receive catheters from Patient Care Medical. I had been reusing (alcohol soaked) ones that I received in 1992 after my cancer surgery. I never thought that I could afford to purchase them. Patient Care Medical was understanding of my situation and worked with me and my insurance. I’ll always be grateful to them.