Bettina Karpathian
GBAndre Santiago was very helpful Andre Santiago was very helpful. He followed up promptly on questions and responded quickly and courteously. So far we have been happy with our interactions with this company.
Bonnie Yocum
GBKellie was wonderful Kellie was wonderful. She answered my questions and treated me like I mattered to her. The man who handled my drug info (I don't know his name. I wish I did) was not nearly as considerate. It took 4 days beyond the time he was to contact me, and Kellie got him to talk to me. I don't know long it would have taken him otherwise. He misinformed me about how I needed to do my own follow up. He told me I needn't do anything. I did need to contact my Dr. He also told me I wouldn't have to call to reorder drugs. This is not true either. I do have to call. This man needs to be much more considerate and he needs to know that the info he is passing along is correct. Thank you for letting me voice my concerns. Again, thank you, Kellie for all you did. Bonnie Yocum
Stephen Mortensen
GBI had been apporached and purchased a … I had been apporached and purchased a different supplemental plan! They said it was the best price for my area. When I got a call from Heartland Financial they not only beat that old price but saved me more than $250.00 Easily pays for my dedictible and a couple of Dr. visits!!!
Larry Welch
GBMedicare assistance. I really really appreciate all the time Kelsey took helping me understand and locate the best plan. Best of luck. Sincerely Lawrence Welch
Karen Smith
GBA great experience from start to finish… A great experience from start to finish —- people were helpful, able to answer all my questions and to guide me quickly and expertly to exactly what I needed .