Kellie was wonderful Kellie was wonderful. She answered my questions and treated me like I mattered to her. The man who handled my drug info (I don't know his name. I wish I did) was not nearly as considerate. It took 4 days beyond the time he was to contact me, and Kellie got him to talk to me. I don't know long it would have taken him otherwise. He misinformed me about how I needed to do my own follow up. He told me I needn't do anything. I did need to contact my Dr. He also told me I wouldn't have to call to reorder drugs. This is not true either. I do have to call. This man needs to be much more considerate and he needs to know that the info he is passing along is correct. Thank you for letting me voice my concerns. Again, thank you, Kellie for all you did. Bonnie Yocum

Tyler Tyler, has been extremely helpful in guiding us through the supplemental and prescription insurance search. Since we were so new to the process, He patiently explained all our options and searched through all the plans Until he found what best suited us (one plan was better for my husband, another was better for myself). Being on a fixed income now, we feel that we have great coverage at the most economical cost.

I had been apporached and purchased a … I had been apporached and purchased a different supplemental plan! They said it was the best price for my area. When I got a call from Heartland Financial they not only beat that old price but saved me more than $250.00 Easily pays for my dedictible and a couple of Dr. visits!!!

I was so pleased with both how … I was so pleased with both how professional and involved Andre was with the process. Response time was immediate and results were both quick and organized.

Thank You Stephanie... a lot! Amazingly, my wife and I have reached that age. How we got here is a blur, but nonetheless we arrived at the age for Medicare. We realized that choosing the right Medicare policy would be important. We also realized that choosing that policy was confusing and concerning. We went to a volunteer Medicare “expert” adviser at our local area agency on aging. This was worse than useless. In fact my wife and I left more confused. We researched Medicare plans on our own and were hesitant to decide, when happily Stephanie Baldwin from the Heartland Financial Group called out-of-the -blue and exactly at the right time. We spoke by phone, emailed and finally made a decision over a no pressure few weeks of conversations. Now, we are about to discuss which drug plan will work best for us. In Stephanie We Trust.