Absolutely disappointed with their… Absolutely disappointed with their customer service. Ordered an unlimited membership after being with the company for years and despite requesting a refund after the recurring charge went though as it is not currently in our budget, they declined a refund and a potential customer again in the future. Sometimes life gets busy and you forget about these things. Should have been understandable in my opinion. I recommend against this company and especially against any recurring subscription. You have to worry about a company when something like this is an issue. There are plenty of send-away lab services and I believe you should look to one of the others for your health care and lab needs. UPDATE: minutes after this review, I received an email citing an error on their part regarding an email alert that should have been sent reminding me of the recurring charge. I was thankful to receive this refund but they did say with the info they had, they made the correct decision previously regarding not issuing a refund. Again, I am happy they decided to return my fees but I would still use caution with any recurring subscriptions.

There is not a single person who… There is not a single person who wouldn't benefit from this blood test kit. It's convenient (no long waits at labs while you're fasting!), it's a great way to measure how your diet and lifestyle affect such important health markers, and it's easy. I highly recommend this tool to follow & understand your own health metrics.

Customer service is 5 star The custom service is very good. Colin called today and helped me understand how the system works. They are also very good at allowing customers to resend samples AT NO CHARGE TO THE CUSTOMER if , like me, you send in a sample with not enough blood. This is a stand up company that I see having a solid relationship long term relationship with. Sincerely, Daniel W.

This site changed my life! This site changed my life. Regular medicine has said my slightly elevated cholesterol was ok for my age and fitness level; boy they were wrong! This test showed bad ApoA&B levels, causing me to get a calcium test and CT angiogram. Long story short, I was developing Coronary Artery Disease with no symptoms, all while running half marathons and looking “normal”. 2 stents later, I’m back running and have all my biomarkers in check. Traditional medicine is not working! This service allows you to take control of your health. It saved my life!

Best customer Service!… Some of the fastest most efficient customer service I've ever seen! Very refreshing to have a small problem handled within minutes....at 7:00 in the morning! Great product. great Instructions. this company is the real deal!