The booking system is almost impossible… The booking system is almost impossible to wade through. It's like it was designed by someone that had never used a booking platform. Why companies use Prometric I'll never know. I tried to book an exam for one of my staff and ended up, after 30 minutes of circles, giving up. I'll be complaining to The CIOT about this too.

The worst of the worst. The worst of the worst. Their employees who barely speak English took a sweet 1 hour of checking everything around me. Showing my pockets, tattos, behind ears, remove two 50" monitors form the desk on the ground, removing everything from the shelfs and flowers on the ground. Meanwhile, while running back and force i really started to want to go to the washroom and i was refused. I have failed the exam because i simple had a choice to pee myself or to complete an exam. I don't understand why would any large company go with this BS! Minus 100 stars of 10!! Please, close this company and stop making people suffer!

Absolute garbage Absolute garbage, just reading their brochure notifies you how invasive and unwaveringly authoritarian this setup is, leaving you with no power, and some random unknown individual (or even an AI with their updated services) having ultimate control over whether or not you are following their rules.

Not even one star Not even one star. I tried to schedule my exams and spots kept getting filled within seconds. It pushed me a month back so I quickly scheduled what I could. I called to ask if I could get in any sooner and I'd have to pay a rescheduling fee of $35. The only reason I scheduled it was to secure a spot to not get pushed back even further hoping they could make some accommodation. Also, they couldn't help me change the order of times I already scheduled same day without paying 3 different rescheduling fees. Very ridiculous. I'm asking for minor changes.

How does this place still exist How does this place still exist? They are clearly hated by all of us who have had an experience with them. Anyhow, I had rude proctors who were inconsistent with their standards and the software crashed and kicked me out of my near finished exam. And when I tried to get back in, a new proctor was not satisfied with the testing environment that had been approved by the previous proctor. Adding insult to injury, they counted their software crash as one of my 3 attempts at logging back in. Overall, and ADC exam which should have taken an hour tops turned into over three. Please, if you have other options, do not go with the ProProctor program and just test in person. I promise it will be worth the mileage and time.