Alex G
GBThe reviews on this are sketchy af. I'm starting to feel fishy about these constant 5 star glowing reviews, 2 of them say almost the same exact message. We have been experiencing nothing but complication after complication, this software was sold to us as a working product and some basic functions (like customer intake signatures, importing items to inventory, keeping email/sms notifications off for the customer after actually toggling them off already, the quirks and unreliability goes on), and the supports answer after detailing my concerns and issues is always "reset cookies/cache" (a band-aid, not a solution), or restart browser. This feels like a Beta that is not quite ready for launch, the concept is there and I think the software is brilliant.......... when it works that is.
Cellnstyle Denton
GBArnold Amazing customer service Amazing customer service I have to come on here and commend RepairDesk for their outstanding customer service. The live chat, which is directly linked to the RepairDesk screen is excellent. Arnold in particular is so helpful. This guy must never sleep as he is always there when I need him. 10/10
Nicholas Cupello
CAExtremely Unreliable Extremely Unreliable. Bugs that will ruin your inventory tracking, making you susceptible to shrinkage and theft.
Kamal Wadhwani
GBArnold was amazing help in assisting me… Arnold was amazing help in assisting me in my issues. It's not just him, every customer service agent who has helped me has been more than plenty of help and have always resolved my issues or explained why something wasn't working in the way it should. RepairDesk is an amazing tool that I'm utilizing to grow my business and please my customers.
Eric Brown
GBRepairdesk is a must-have cell phone… Repairdesk is a must-have cell phone repair software. It allowed my business to streamline all processes in our repair shops, creating tickets, managing the cost of goods sold, employee management, and so on and so forth. Their onboarding process is excellent. I definitely would recommend it. Moreover, their support is superb the guy name Usman Ali helped me with my issue in no time.