Kate
GBTook 3 weeks to ship my medication. Customer service not great. Apostrophe took 3 weeks to ship my medication. Getting an update and/or response from their customer service team was not easy and their response took several days. They were not able to resolve my issue or even really provide me with an update. They did offer $20 for future prescription credit though. With so many other options like this available now, I would probably not use Apostrophe again.
Michelle
GBFast! Just started my treatments but am impressed by Apostrophe. Once I signed up I was able to choose my personal dermatologist based on their bio. The response time was crazy fast after I submitted all my info. Shipment of my personalized products was also very fast! So far so awesome!
Karen
GBGreat price on the consult but... I was excited to get the initial consult for some tretinoin - and the consult was only $20, which saved me BIG TIME because I'm self-pay. The issue came when I wondered when my medication would be shipped and saw the website said there was a delay and it would ship in 7-10 days! I hope this site isn't a scam. If it is, I'll be posting again to let ya'll know. UPDATE: 03/26/24 My medication arrived last week so it's not a scam! I think they just have some fulfillment issues that they need to work out.
Lori Hawkes
GBBig fan! I love this company and the way things are done! I found it very easy to get a consultation with the dermatologist. She was responsive to my needs and gave me a detailed treatment plan that is easy to follow. It took a little longer than I expected to receive my products but it was worth the wait!
Carolyn
GBWorth the wait! The televisit went great and the response time from the Dr. was prompt and overall I was grateful for the service and the price. The wait time for shipment was delayed (by high volume of customers, I good thing right?). But I was kept up to date and even given a $20 discount on my next order. 24 hrs in and I'm happy!