Pam Harvel
GBAmazing Communication and Service There was a hiccup with my product being back ordered. But just knowing it was not going to be here tomorrow, was a relief that I didn't get stiffed. Popular products are popular products Margaret kept me in the loop with the situation and letting me know what was on what was going on in the background.
Kirsty Hanks
AUQuick servince and amazing products! This is the finest place to get great, healthy pet food. Excellent customer service and pricing . Thanks for quick service. I enjoy your website and quality. When I call, I've never had a problem. I'll be placing another order.
Jill Fulginiti
GBLabradoodle Love I was delighted to discover K9 Cuisine carries the brand of dog food our Baxter loves and has been raised on. We have moved to a new state and it appears local distributors do not carry this brand. Web searches, brought me to you, one of the few companies who sell this product. Ordering was easy and delivery was prompt. We are so pleased with our experience and anticipate a long, easy relationship with K9 Cuisine. Baxter is ecstatic and we are as well. Thank you so much.
Kathleen
GBI placed my first order of high-end dog… I placed my first order of high-end dog food, Nutri-Source, two weeks ago as chain stores don't carry it. Found K9cuisine online with great reviews. Upon arrival, I realized I'd ordered cat food instead of dog food. I called and spoke to Margaret, a very kind person who assured me I could return it and K9cuisine would send a Fedex label. Easy! So easy that I ordered the dog food at the same time. Except, I'm a CEO of a tech company and our fire walls are tight and it was dumped into Junk. So I called today, talked to Margaret again and she patiently hung on while I worked on my end to allow her emailed PDF to get through to my inbox. It was a very uplifting interaction during these days of COVID as my experience has been that some customer service reps are not as patient.
LeoneP
GBAwesome Awesome! My Fromm was shipped quickly and for free. Arrived in perfect condition