Amazing Communication and Service There was a hiccup with my product being back ordered. But just knowing it was not going to be here tomorrow, was a relief that I didn't get stiffed. Popular products are popular products Margaret kept me in the loop with the situation and letting me know what was on what was going on in the background.

I placed my first order of high-end dog… I placed my first order of high-end dog food, Nutri-Source, two weeks ago as chain stores don't carry it. Found K9cuisine online with great reviews. Upon arrival, I realized I'd ordered cat food instead of dog food. I called and spoke to Margaret, a very kind person who assured me I could return it and K9cuisine would send a Fedex label. Easy! So easy that I ordered the dog food at the same time. Except, I'm a CEO of a tech company and our fire walls are tight and it was dumped into Junk. So I called today, talked to Margaret again and she patiently hung on while I worked on my end to allow her emailed PDF to get through to my inbox. It was a very uplifting interaction during these days of COVID as my experience has been that some customer service reps are not as patient.

K9Cuisine is my Go To source for my big… K9Cuisine is my Go To source for my big Girl. The lady I spoke to was excellent and I wish I could remember her name but I will know it soon since I need to order my girl another bag. Past orders at other companies were very disappointing; lost orders, no record of ordering and Amazon seller sent wrong food, NOT LARGE ADULT as My order stipulated. Then I found K9 cuisine and received EXACTLY what I ordered!!! And the representative even researched the ingredients- exceptional service -Satisfied and permanent customer Thank you for wonderful product and representative When I buy new phone (Decreased memory) I will send a picture of our big girl!:)

Excellent company The exact product I ordered (with great stale dates) arrived sooner than I expected (less than 48 hours later) to my California home. I had reason to speak to a K9 Cuisine representative, and Margaret provided excellent customer service. I've already recommended K9 Cuisine to a friend.

I'd been using another supplier I'd been using another supplier, but the ship time was just too long, so decided to try someone different. Am happy to see that I received my first shipment within 3 days of ordering, which is what I was hoping for. Thanks!